Our Commitment to Your Privacy
Welcome to the efexchangeyear.org website (the "Website"). The terms "we", "us", "our", "EF", "EF High School Exchange Year" and "EF Exchange Year" refers to EF Educational Foundation for Foreign Study, a non-profit corporation organized under the laws of the Commonwealth of Massachusetts, and our affiliates. The term "you" refers to the customer visiting the Website and/or contributing content on this Website. This privacy statement discloses the privacy practices for EF High School Exchange Year. If you have questions or concerns regarding this statement, you should contact us by email at [email protected]
EF High School Exchange Year is committed to protecting the privacy of our online users and to process your personal data in compliance with applicable privacy and data protection legislation. We would like to share our online information practices and make clear the way your information is collected and used. To make this notice easy to find, it is available via the "Legal Notices" link at the bottom of every page and at every point where personally identifiable information may be requested. This notice applies to all information collected or submitted on the efexchangeyear.org website. When visiting other websites linked from efexchangeyear.org, submitting personally identifiable information is subject to that site's privacy policies. This applies to any external links from our site. We encourage users to check for privacy policies of any sites that collect personally identifiable information.
Collection of Personal Information
On our site, you can sign up to host an exchange student, become a local coordinator, become an EF Exchange School and meet our exchange students. We might ask you for personal information, which includes your name, address, email address and phone number. This information may be collected by EF High School Exchange Year both within and outside the EU/EEA/Switzerland, primarily to complete your transactions and to provide efficient, customized and meaningful experiences online. If you request our catalog or updates about our products and services, then we may also use that information to inform you of new offers, products and services which may be of interest to you. We maintain the confidentiality, security, and integrity of personal information that we obtain from our users. We do not sell, rent, trade, license or otherwise disclose your specific personal information or financial information to any third parties, except when necessary to complete your order or provide services to you.
Collection of Browsing Information
We collect information about IP addresses, types of Web browsers and devices, Internet Service Providers (ISPs), referring and exit pages, operating systems, date/time stamps, search terms, and number of clicks to analyze trends, administer the site, track users' movement, and gather demographic information. We use this information for marketing purposes to better track what products and services our customers prefer, so that we can tailor your user experience to those preferences.
Use of "Cookies"
The Way We Protect Your Information
We do not share the information we collect from you when completing an order with outside parties except to the extent necessary to complete your reservation. When necessary, we may share that information with our corporate affiliates, claims handlers and business partners both within and outside the EU/EEA/Switzerland.
We exercise great care in providing secure transmission of our users' financial information from their computers to our servers by using encryption technology. We use secure online forms and store all information in protected operating environments inaccessible to the public.
We may provide aggregate statistics about our customers, sales, traffic patterns, and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.
Our Commitment to Children's Privacy
Protecting the privacy of children is especially important. For that reason, we comply in all respects with the Children's Online Privacy Protection Act ("COPPA") and do not knowingly solicit, request or collect personal information from individuals under the age of 13.
Reviewing or Changing Your Information
You can access personal information online by providing your user name and password when prompted at the login. We use this procedure to better safeguard your information.
You can request changes via email at [email protected], by calling our toll-free number at 800-447-4273 or by sending mail to:
EF High School Exchange Year One Education Street Cambridge, MA 02141
To delete or deactivate your account, please call 800-447-4273.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
Tell Us What You Think
We welcome your questions and comments about privacy. Should you have any questions or concerns about our privacy policies, please call us at 800-447-4273 or send us an email at [email protected]
Updated as of September 5, 2017
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