What if it doesn't work out?
At EF we strive to provide the best preparation and personalized experience for all parties involved. However, even with those efforts, difficult periods may arise. EF has a support structure in place to help families and students work through these challenges. Here are a variety of steps and resources to guide you to resolution.
While every conflict is handled according to the needs of the situation, a common step in the mediation process is to hold a family meeting. This is done with your student, family and IEC or RC in attendance. During a family meeting, coordinators help facilitate open communication and outline actionable steps everyone can take to move forward.
There are some situations that warrant additional written feedback, or warning letters, to help correct and redirect a student’s behavior. These documents depend on the situation and can only be issued by EF office support staff.
Moving a student out of the home is typically used as a last resort, after all other mediation and redirecting efforts have not been successful. Moves are completely based on the individual situation and must be approved by EF support staff. When students leave a host family’s home, they must move into an IEC’s home or another home screened by EF. In some cases, the student may remain in the original host family’s home, if agreed on by all, until a new family is found and screened.
Some more serious situations may require the student to return earlier than planned to their home country. This is not as common but can happen after these supportive efforts have been exhausted or if the student's behavior is against EF Rules and Regulations or US law. Early return decisions are taken seriously, and only EF support staff can approve and arrange for a student to return home early.
Find the right exchange student for your family
Does your family have any hobbies or interests that you'd like to share with an exchange student? Are you looking to learn more about a particular region of the world? Consider some of these topics and start browsing student profiles today.
No students found.
Before your student arrives
Preparation is key: how to make sure your family is ready
How to start building your relationship before your student arrives
Add a personal touch to your student's room
How to prepare your exchange student for school
Using family mealtimes to get to know each
The advantages of hosting two exchange students
Life with your student
Who to talk to if you have a question
Participation is important: help your student get involved locally
Overcoming challenges and misunderstandings with your student
Navigating religious differences and expectations
My student is struggling academically: how can I help?
American traditions every exchange student wants to try
5 ways to enjoy fall as a family
10 ways to get in the Halloween spirit
5 ways to give back in November
Does your student want to apply for a local drivers license?
Important information when taking your student to the doctor
Health insurance: all EF students arrive with coverage
Student visa information and guidelines on travel